Responsible Gaming
Responsible Gaming
For online slot games, the regulator-imposed maximum stake per game cycle is:
£2 if you are under 25 years old.
£5 if you are 25 or older.
5. Session limit
Session limit helps you control how long you are able to stay logged-in for a single session. You can lower your limit with an immediate effect, but a 24 hour waiting period will be applied if you want to increase or remove the limit.
6. Account closure
If you feel like taking a break or want to quit playing completely, you will always have the option to close your player account at VoodooDreams. Please contact our Customer Service team if you wish to close your account.
7. Self-assessment
There are various self-assessment tests available that can help you to have a better understanding of your gaming habits. By taking a self-assessment test you can also receive tips on how you can control your gaming in a better way. You can take the test on the following link:
8. GAMSTOP (Multi-Operator Self-Exclusion Scheme)
GAMSTOP is the multi-operator self-exclusion scheme facility that you may use to self-exclude yourself from all gambling websites owned and operated by any operators holding a remote UK gambling license. This will ensure you are unable to access any gambling websites for a particular period of time as you may choose, this for a minimum of 6 month period. To use this facility please click here:
9. Self-Exclusion
If you feel that you are becoming dependent on gambling, you should consider limiting your access to your account. We have measures in place to ensure that as soon as your self-exclusion request is processed, you will no longer be able to play on the Website and you will not be able to access your account until your period of self-exclusion has lapsed. In order to activate self-exclusion, please contact our customer support by email on [email protected], or via live chat and specify the desired period of self-exclusion. The minimum period of self-exclusion is 6 months. After the self-exclusion period ends, you will be required to contact us to re-open your account, this subject to a 24-hour cool-off period.
10. Time-Outs
Take a break from gambling! The Time-Out facility shall allow you to take a break from accessing your account for short periods of time, starting from 24 hours.
11. Timer
This function enables you to continuously view how long you have been logged in to this site.
12. Reality Check
This is a facility you may use to enable reminders on your screen at regular intervals as you may choose that shall display the time elapsed since the session began.
Underage Gambling
SuprPlay Ltd. does not allow players under 18 years of age to gamble. We reserve the right to ask for proof of age from any customer and to carry out checks to verify the information provided.
Parental control
Are you worried that your underaged child might be accessing harmful sites? There are various sites and applications that can help you to monitor or restrict your child’s online activities. Here we have listed a few.
Software that filters inappropriate and harmful web content.
This software helps you to filter and block sites that you might find harmful for your child.
Charities & Helplines
There are number of great charities that are dedicated to help and support problematic gamblers and their friends and relatives. Here we have listed couple of charities you can contact if you think you or someone you know might need external help.
Administered and funded by the Responsible Gaming Trust, Gamble Aware aims to promote responsibility in gaming and offers a programme which seeks to minimise problem gaming and provides help and support for anyone affected.
GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gaming. GamCare can be contacted on 0808 802 0133 (freephone) or by visiting their website.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gaming problem.
Blocking gaming sites
Do you wish to limit your own access to betting sites? Here are few softwares that you might find helpful.